Terms and Conditions
We reserve the right to alter these conditions at any time.
For the purposes of this article, the term ‘cake(s)’ is interchangeable with cupcakes, cakes, and any other goods we may produce during classes. ‘We’ or ‘us’ refers to The Cake College.
Covid-19 specific terms
If we are unable to run a class due to Covid related circumstances such as a lockdown or staff member in quarantine then we will postpone the class to a future date. If you are unable to make the new class date, you may choose to come to another class of your choice instead (subject to availability). Please note our standard Terms and Conditions (below) apply for any other situation.
If you wish to make a class booking, please use the secure online booking system. You will receive a confirmation email once the transaction is complete.
You will receive a further booking confirmation email with detailed information about the class and our location within 14 days of booking. Please note that your place on any class is not confirmed until you have received this booking confirmation email. If at any stage you have any questions about the class or your booking, please email us at email@example.com
Payment may be made using our secure online payment system, via credit or debit card.
For some classes, you can spread the cost out by paying in two instalments. Payment of 50% of the class cost will be taken when booking to secure your place, with the remaining 50% balance due 4 weeks before the class start date. To pay by instalments, please contact us via email before booking online and we will arrange this for you. Please note that it is your responsibility to ensure that the full fees have been paid in good time before your class. Your place on the class will be reserved from the time the initial booking is made. However, if the balance payment is not completed by the due date, the place will become available for others to book. The initial payment is not refundable under any circumstances if a place is lost due to late payment of the outstanding balance.
You may also purchase a gift voucher for full or part payment of any of our classes. Purchasing a gift voucher does not guarantee the recipient a place in a specific class. The recipient must contact us to confirm the class they wish to attend, which we will endeavour to book them on to, and we will provide alternatives if this is not possible. Purchasing a gift voucher means that the purchaser has read, and agreed to, our Terms and Conditions on behalf of the recipient.
Gift vouchers are non refundable, but if the recipient of a gift voucher cannot use it for any reason, then they may transfer the gift voucher in to another name.
If you wish to pay by cheque please contact us on 0118 9117 917, or firstname.lastname@example.org. All bookings must be made, and paid for, in advance.
Purchasing a class directly (rather than through the website) will also mean that the purchaser will be deemed to have read, and agreed to, our Terms and Conditions.
We reserve the right to alter our pricing at any time.
When booking a class, please tell us if you have any allergies or dietary requirements. The classes are held in a domestic kitchen, therefore if you have a severe allergy (including, but not limited to, nuts, dust or pet hair), please consider whether this is an appropriate environment for you to enjoy the class in before booking.
Please choose the date you book a class carefully as unfortunately we are not able to offer refunds if you cancel for any reason or book the wrong date by mistake. We strongly suggest you consider taking a policy out to cover emergency cancellations, you can buy these from or similar providers.
Please note that we require a minimum of 3 bookings to run a class. In the very unlikely event that we have to cancel a class or party, we will offer you an alternative date, or postpone the class to a later date if we do not already have any other planned dates for the class. If you cannot make the date when offered, or we cannot run the class again, you will be refunded in full. We will not be liable for reimbursing any expenses or costs resulting from us cancelling a workshop or class, including (but not limited to) travel arrangements or hotel bookings. By booking your class or workshop with us you accept that our liability is fully limited to the cost of the class. For this reason, you may wish to purchase cancellation insurance as above.
If we have to cancel a class for any reason, then a full refund will be given. If a refund is offered as a gesture of goodwill for a class place that you have cancelled and we have managed to re-sell, please note that it will be subject to a £20 Administration Fee to cover our banking & payment provider charges, which we incur when receiving your booking and sending the refund.
You attend our classes completely at your own risk, we will not be liable for any injuries or accidents that occur during your class.
During our classes, we do take photographs for us on social media sites and/or our website. Therefore, if you’d prefer not to have your photo taken or used in any material, please let us know prior to the date of the class.
We reserve the right to alter cake course and class content at any time, please do check back on our website just before your class to see if any changes have been made to the description.
We have done our best to ensure our descriptions and content on The Cake College’s website is accurate but we cannot be held responsible for any errors.
All content on The Cake College’s website, Facebook page, Instagram page, and Twitter account is copyrighted and it may not be used or reproduced elsewhere without our permission.
We encourage you to share the cakes you have created as part of a class at The Cake College on social media sites such as Instagram, Facebook, Twitter etc, but please do credit them, saying that they were made at The Cake College, and with a link to our webpage.
If you run cake decorating classes yourself or plan on doing so in the future, you may not use the cake you have made during your class to promote your own classes or your business.
You may not use any teaching resources of any class at The Cake College such as designs, lesson plans, class format, photographs, videos, teaching techniques or wording, for your own classes, or the promotion of your own classes.
Privacy and Cookies Policy
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
We may gather information about your general internet use by using the cookie.
Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish.
This can be done within the “settings” section of your computer.
For more information please read the advice at AboutCookies.org.
Use of Your Information
We use the information that we collect from you to provide our services to you.
In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Third Party Links
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at email@example.com.